At Sterling Cars, we aim to provide clarity and transparency throughout the reservation process. By reserving a vehicle with us, you agree to the following terms:
Reservation Deposit
- Customers can reserve a vehicle by paying a reservation deposit.
- The deposit amount is currently $500, but this is subject to change at any time without prior notice. The applicable amount will be displayed at the time of reservation.
- Upon payment, the vehicle will be reserved for 72 hours. During this period, the deposit is fully refundable.
Cancellation and Extension
- If you wish to cancel your reservation within the 72-hour period or need to request an extension, you can contact us at 027 340 1243 to discuss your options.
- Extensions will be subject to availability and approval by Sterling Cars.
Next Steps After Reservation
- Once the reservation is confirmed, our team will contact you to arrange a viewing and test drive appointment.
- For customers unable to visit in person, we offer video footage and video call consultations to ensure you have full confidence in your choice.
Confirmation of Purchase
- Once the reservation is confirmed by the customer, the deposit becomes non-refundable.
- After confirmation, change of mind cancellations are not accepted.
Refund Policy
- If there are any issues with the vehicle, such as mechanical faults or other unforeseen circumstances, the matter will be reviewed by Sterling Cars’ management team.
- Refund decisions in such cases will be made at management’s discretion.
Contact Information
For any questions or to make changes to your reservation, please contact us at 027 340 1243. We are here to assist you at every step of the process.
Thank you for choosing Sterling Cars. We are committed to making your vehicle purchase smooth and hassle-free.
